Originally Posted by
CCIE_Flyer
Gladly. I recently stayed there under their "Federal Gov" rate. They charged me an additional $14/day for mandatory breakfast in spite of my status ("we'll just be giving you the points"). For my un-reimbursable investment I got a self-serve buffet no better than what one would expect at a lower-end property. However, beverages were served by tipped staff only, and rang in at $5/small glass for OJ, just for example - in addition to the mandatory $14 breakfast.
One of the two days they put an omelette station out, which hontestly looked nice (I didn't have time to indulge). Naturally the guy put out a tip jar pre-populated ten- and twenty-dollar bills (lest you think just a few bucks or no tip at all would fall within the target zone).
To be fair they gave me a decent room upgrade, they have recently renovated quite nicely, and their location is excellent. Also, all the staff I encountered were super nice and professional. This is simply a management shortcoming borne of pure greed.
They put out a tip jar with 10s and 20s in it already to encourage guests to tip accordingly? That’s about the cheekiest thing I’ve ever heard...
You mentioned being on a special government rate - is that why you got charged the $14 a day for breakfast, or would that apply to the regular rate too? (I imagine in Huntsville, a lot of guests are on the government rare considering NASA and the military presence there.)