Considering the latest property to be named-and-shamed is managed by Marriott International it really raises questions. Big questions.

In this case, the division of corporate that develops and, ultimately, manages properties is not following the "customer-facing," to quote you, terms and conditions the loyalty program has implemented. That's the problem, ultimately. It's pretty egregious to see a property managed by Marriott in open violation of the Marriott breakfast benefit.

Coffee or tea, a pastry and a plastic bowl of fruit is not a compliant breakfast -- especially if you're like Mr. Marriott and because of religion don't drink coffee or tea. If Mr. Marriott's diet prohibits a pastry he, or any or practicing Mormon for that matter, is left with maybe $0.75 in fruit for their "breakfast."