Am new to Hertz 5* via a status match. Had a lot of problems with their website (eg didnt work at all or charged a lot more when logged in as opposed to a guest booking etc) but finally got it to work and reserved a fullsize FCAR at LAS. lnstruction say to look for my name on the board, go to the designated space and pick up the car.

Does anyone know whether the designated car is upgraded automatically or whether you have to ask for an upgrade? Also, what if you dont like the designated car, can you choose another one from the FCAR aisle?

Thanks for the help and Happy New Year.