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Thread: Hotel excluding suites from upgrades (JW Guanacasta Costa Rica)
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Old Dec 31, 2018 | 9:06 am
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Originally Posted by joseror
Hi all!

I noticed that the JW Marriott in Costa Rica is limiting upgrades to one room category and clearly excluding suites for all award stays regardless of status. Isn’t this against the T&C? What are your thoughts on this?

Screenshot
I read that as, don't book our cheapest room and expect a suite (ie: a multiple room leap). If you book the room below a suite surely the next category would be offered if available.
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