Originally Posted by
margarita girl
Thank you for that tip! My birthday was back in Oct. I received nothing so contacted Marriott on Oct 31. I got an email back:
Yeah, sure. Never posted. Anyhow, worked out well since I haven't combined my accounts yet and I decided I'd rather have the credit in my SPG account rather than my Marriott account. Credit already posted!
I found e-mailing them a complete and utter waste of time. The UK number not only sorted out my missing birthday night, but they also sorted my missing 10 nights from my UK credit card. Both times, the UK folks (I think they are based in Ireland) admitted that due to on-going IT issues, both had to be done manually.