FlyerTalk Forums - View Single Post - Hotel excluding suites from upgrades (JW Guanacasta Costa Rica)
Old Dec 31, 2018 | 3:31 am
  #11  
3Cforme
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Originally Posted by Kacee
Wow, just wow.

Here are the T&C. I've highlighted two key provisions:
If they're going to allow the second provision ("identified by each Participating Property") to override the first ("best available room"), then that's some serious deception of their customers.
That was long the practice of SPG. The upgrade was to select standard suites. Not every suite was in the upgrade pool.

This discussion could happen every week. Every time it's like somebody thinks he's discovered the Watergate break-in.
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