FlyerTalk Forums - View Single Post - Hotel excluding suites from upgrades (JW Guanacasta Costa Rica)
Old Dec 30, 2018, 10:12 pm
  #4  
joseror
 
Join Date: Aug 2018
Location: Costa Rica / New York
Programs: Bonvoy Titanium, Copa ConnectMiles Platinum, United Gold
Posts: 33
Just asked SPG via Facebook and this was their response: "Enhanced Room Upgrades for Platinum members are subject to availability and are identified by each Participating Property. We have checked and this hotel do not offer Suite upgrades." So...are hotels from any brand now able to exclude suites from the upgrade pool at their discretion? If so, why even bother advertising suite upgrades as a Plat benefit?
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