Originally Posted by
Kacee
An SDC on a broken fare will require a supervisor override. You shouldn't count on getting it.
still not clear to me this is a broken fare. OP refers to ‘broken segment’, and I’m not too sure what that means.
If ticketed as XXX-YYY and YYY-ZZZ, all in one fare class, and within the window for it to be a connection (I.e, <4 hours for domestic/transborder, <24 hours for international) then SDC should be available, provided the space is. If it truly is a broken fare than yes, you are correct.