FlyerTalk Forums - View Single Post - Booked *A award flight with 3 segments, but 1 segment is missing from the reservation
Old Dec 30, 2018 | 7:55 pm
  #11  
EBGflyer
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Join Date: Dec 2009
Programs: EuroBonus Diamond (SK); Hilton Diamond + few others
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Originally Posted by WineCountryUA
It not purely UA issue, it is an issue with *A (and maybe other alliances). There are reports of similar issues with other *A programs and particularly with certain operating carriers. I have purchased dozens of award tickets with a half dozens or so carriers and have never had it happen -- but it has happened to others, such as yourself
Ok, but thanks anyway. Good to get some clarification on this.

On hold now to talk to a UA Agent. Not exactly a smooth procedure. There must be some way to streamline this and improve the experience.
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