Originally Posted by
NationalChamps2015
.... Need to know what link to use.....
The link it is in the
Wikipost at the top of this thread.
Logging in to your American Express account is irrelevant.
Logging in to your Rapid Rewards account cannot affect reimbursement from American Express.
Have you verified that American Express shows Southwest as your chosen airline for this specific card account -and- the amount of unused benefit?