Originally Posted by
EBGflyer
Ok, that might be the case. This is the first time I ever redeem a flight with UA Miles. I have never experienced anything similar with SK where I have been diamond/gold the last 14 years and redeemed tons of flights. Perhaps UA's system here is a little old.
It not purely UA issue, it is an issue with *A (and maybe other alliances). There are reports of similar issues with other *A programs and particularly with certain operating carriers. I have purchased dozens of award tickets with a half dozens or so carriers and have never had it happen -- but it has happened to others, such as yourself
However, quite agree that regardless of the way the system works, it is disappointing when you get blindsided.