Originally Posted by
hockeyinsider
J.W. Marriott, Marriott, Renaissance, and Westin primarily but occasionally Courtyard, Ritz-Carlton, Luxury Collection, Autograph Collection and Delta.
I am most surprised and disappointed that RC, LuxColl, and JW hotels don’t honor your regular profile request for feather pillows, let alone any special requests passed along by your Ambassador. Of course, it was the RC SF and then the RC Dallas which screwed the pooch so poorly with my air con. Even the JW Austin tried to preset it, even if they didn’t really make it happen.