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Old Dec 29, 2018 | 8:44 am
  #18  
livefromtuscany
formerly vienna-resident
All eyes on you!
20 Years on Site
 
Join Date: Jan 2005
Location: Montepulciano, Tuscany
Posts: 1,159
Thanks bhrubin, nice idea to reflect on the year gone by...

Amazing
Villa Feltrinelli, Lake Garda, Italy - it's super expensive, but absolutely worth it. Perfect service, ambiance, food, location...
The Datai Langkawi - I was hesitant to go so soon after the (re)opening, but loved it. Great location, service, F&B, rooms.

Highs
Vila Joya, Algarve, Portugal - after 15 years, I still love this place. Service better than ever.
Amanjena, Marrakech - 3rd visit, keeps getting better each time, one of the best Aman GMs.
The Connaught, London - another place that keeps getting better. Had a problem with the room and they did everything possible to make us happy.
Palazzo Margherita, Basilicata, Italy - positively surprised by Coppola's southern Italian gem. Loved the rooms, and the spirit to open a property like this in a remote unremarkable village.
Palazzo Seneca, Norcia, Italy - charming little hotel in the center of Norcia (hit hard by an earthquake)
San Luis Lodges, Alto Adige, Italy - very very good hard product - if they put a little more effort on the service, this place could be perfect.
Four Seasons Seoul - amazing property and the only good FS experience this year.
Amanemu, Ise-Shima, Japan - despite some minor shortcomings a very nice resort, loved the rooms and the food.

OK
Aman Tokyo - a very nice property, but did not live up to our expectations. Too many service failures, far from the usual Aman perfection. No follow-up from Aman to my comments.
Hotel Schloss Fuschl, Salzburg, Austria - charming Austrian lakeside resort, great F&B, but rooms starting to look a bit tired
Four Seasons DIFC Dubai - nice for a stopover, but terrible experience with pushy front desk trying to up-sell bazaar-style late in the evening (instead of providing FSPP upgrade on availability).
Grand Ferdinand Vienna - billed as a 5*, it's not even close. Good price point though, and great location.

Lows
Four Seasons Kuala Lumpur - massive service issues from start to finish, dirty windows, shabby rooms although brand-new
Four Seasons Langkawi - did not like the rooms, strange guests (too many bling-bling Russians), no ambiance, felt like a 4* resort not like a FS.
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