Originally Posted by bk3day

Could you please explain the process you used?

I tried to logon on to business.aa.com but am unsure what credentials are required?

For example, this new site asks for a User Name and password, whereas the old Business Extra site asks for FF#, Last Name and Password

I attempted to register but the new site sign up looks like it's a sign up to JOIN Business Extra?

Also, does this new site still require redeeming a specific existing award cert from the Business Extra site or does it just charge the points needed for the award flight searched and found?

Finally, the few searches I did showed some odd pricing, such as 13.5K rt for a BX2E Anytime Biz award JFK-HNL?

Before I redeem a reward for my soon expiring points the old fashioned way on the Business Extra site, I'd love to have a clearer understanding of how this new website/system works?

Thanks!