FlyerTalk Forums - View Single Post - Upgrade bait and switch {refund processed}
Old Dec 27, 2018 | 2:37 pm
  #13  
zombietooth
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Originally Posted by mduell
You're sort of correct. UA will gladly let you sit in P+ and keep your miles/money. If you ask for the miles/money persistently enough, they'll give it back.

Some call it broken IT, but it seems intentional enough to me, even if it doesn't match their written claims in marketing materials.
Yeah, a convenient IT problem combined with a confusing new UG scheme will allow for abuse. I am skeptical of the new language allowing you to to waitlist for either P+ or biz. It seems to me that UA is actively devaluing GPUs.
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