Originally Posted by
elynchking
Trying to figure out my baggage fees on a UA codeshare/AC metal flight LAX-YYZ tomorrow is way more difficult than it should be. First, UA agent told me my Plat status allowance should transfer. Second, receipt (for me + 2 family members no status) says 1st bag $30/2nd bag $50. Air Canada's own website baggage calculator says *Gold 1st bag free. When I try to check in online - it wants to charge me $30 + $50.
Hoping for help from more experience UA/AC flyers. There are 3 of us flying and 3 bags to check - I'd like to minimize the costs since this flight was already ridiculously expensive + I had to pay for E+ seats.
Follow up - arrived LAX and check in line was beyond SLOW. After waiting 20+ minutes we decided to just use the kiosks. Of course, it charged me the fee even though it printed out a “priority” bag tag. Do better Air Canada. When we brought the bags over to the drop, I told the guy, he gave me a card with phone numbers to request a refund. I asked if he would tag the other 2 bags with the priority hang tags. Guess the response - a very snarky “you are only entitled to one”.
I look forward to the addition of SFO-YYZ flights on United.