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Thread: Denied Car Class Booked Because of Snow Tires - Where to complain
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Old Dec 27, 2018 | 8:37 am
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cestmoi123
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Originally Posted by Rental_Guy
Out of curiosity, have you read the form with the classification of cars at Hertz. Basically as you're scrolling down that page each category is considered an upgrade from the previous. For example, B is an upgrade from A. .
You mean the wiki here? Apart from the fact that isn't maintained or run by Hertz, you think it's a straightforward ranking from lowest to highest? Got it. So, if you booked yourself a Chevy Suburban (T6, PFAR), and arrived to find a Ford Fusion Hybrid (E6, ICAH), and were told you were getting an upgrade, you'd be pleased with your upgrade. After all, the Fusion is farther down the list than the Suburban, so it must be an upgrade, right?

The point I'm making is that SUVs are a parallel track to sedans, not entirely on top of them, and it's not entirely clear how the two tracks line up. If they weren't, Hertz could just stop buying Luxury sedans for the fleet, buy more Rogues, and tell everyone who booked a Luxury sedan that they'd been "upgraded."
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