Originally Posted by
minz56
I believe from other posts that IAN-UK has made that it was IC Bali, but he will no doubt confirm.
Well that would certainly match the profile of that IC. I have explained it to their reservations managers multiple times how to do it properly and even told them to get in touch with specific staff at other ICs so they can get the info from colleagues instead of a guest, but no they just can't get it worked out properly at IC Bali which otherwise is a very pleasant resort.