FlyerTalk Forums - View Single Post - Denied Car Class Booked Because of Snow Tires - Where to complain
Old Dec 26, 2018 | 7:20 pm
  #32  
Rental_Guy
10 Years on Site
 
Join Date: Dec 2014
Location: Everett,WA
Programs: Hertz President Circle, National Executive Elite.
Posts: 86
Originally Posted by cestmoi123
What source do you have that defines what the ranking of SUV and sedan categories is for upgrades? I haven't seen anything to that effect, and I would certainly not view an SUV built on the platform of the Compact class to be an upgrade over anything other than a Compact or economy sedan. Again, not all SUVs could be considered "upgrades" over sedans, otherwise someone who booked a Luxury (I) sedan would be being "upgraded" if they were given a Trax instead, which is an absurd outcome.
Out of curiosity, have you read the form with the classification of cars at Hertz. Basically as you're scrolling down that page each category is considered an upgrade from the previous. For example, B is an upgrade from A. As I've stated , Hertz is a business and this is how they run it. The Durango is larger than the Kia serrento yet, it's classified the same. The nissian Altima is larger than the Maxima (in terms of leg room) yet the maxima is an upgrade.
what I'm trying to show is that there's no methood to the madness, and me nor any other FT member can explain it to you.

Last edited by FlyinHawaiian; Dec 27, 2018 at 4:05 am Reason: fixed code to properly display quote
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