Originally Posted by
Often1
What SK does and does not provide is irrelevant. What is relevant is that SK's marketing matches the product. Whether the product is good value is a subjective choice made by the consumer.
If some third-party chooses to deceptively market another's product, the customer's complaint lies with the third-party.
SAS markets the often crammed intra-Europe SASPlus section as business class in some channels that are even its own direct distribution ones. So SAS is getting its due with the criticism of SAS short-haul business class seating being as bad as SAS short-haul economy class seating.
It’s a wonderful feeling being in a cramped SAS economy class middle seat after asking and paying SAS for business class, but have you even ever experienced that yourself?