Originally Posted by
patoot10
.... So far what I seem to understand is that an Amex customer can only get one retention offer per year across all cards (some say once every 13 months) and am also seeing people mentioning that you can get a retention offer on a card once every other year....
what is the source of this info? I was denied a retention on PRG in october but got a retention on biz plat this month. Didnt have any other retentions in last 13 months prior to october. PRG was bit surprising as it's easier to get on that. They knew exactly how much I had spent on the card.