FlyerTalk Forums - View Single Post - "emergency" catering in Longview, TX (thanks AA!)
Old Jul 29, 2004 | 11:19 am
  #6  
dancingbear
 
Join Date: Nov 2003
Location: SJC and FLL
Posts: 275
Yup we took off from GGG and went right into a holding pattern, watching those huge thunderstorms sail by on the left, then right, then left, then right.. It was quite an amazing display - there were two enormous electrical storm cells that we were watching - each of them generated at least one lightning bolt every second, without letup, over the course of at least 90 minutes. Glad I wasn't on the ground underneath that!

We finally landed at around 10:45pm - six hours late. Eight hours of butt-in-seat time - very glad I got a mainline MSP-DFW flight instead of Eagle!

Amazingly, despite the endless delays, pax were generally in good spirits throughout the flight. The extra catering we took on in Longview - especially the burgers that the pilot arranged for - were very much appreciated, as was the very hard work and cheerful attitude of the cabin crew.

In my opinion, AA's people turned a bad situation around and scored major goodwill points with everyone on board that plane!!
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