Originally Posted by
nasstia
Applied for a new passport at 7am on December 10th (Monday) at a post office. It's been 10 days now and I haven't heard anything yet, application status is not found in the system, check hasn't been cashed yet. I used expedited service and 1-2 day return shipping.
Is that normal?
No, you should’ve received your passport by now. I would call them and open an investigation.