Originally Posted by
hockeyinsider
Regardless, there are still plenty of properties who are not upgrading to suites when suites are available, be they entry-level suites or premium suites. Until Marriott puts some teeth in its terms and conditions I don't know how you get properties to change.
To the extent possible, I will just avoid those properties.
Originally Posted by
kaizen7
Its quite annoying when a hotel upgrade you to club floor room as plt/pltp as the club access is already included as plt/p benefit.
Marriott is absolutely the worst at this. Their training program includes teaching the chipper young clerks to announce with a tone of wonder "We've upgraded you to a lovely club view room on the 4th floor" even when this translates to "all we have left is the dumpster view." I believe it's deliberately intended to deter pushback about your room assignment.