Originally Posted by
bhrubin
And yet I am treated extremely well by almost all hotels. I’m upgraded all the time. I don’t think my comments are as negative as you believe. And if they are, it doesn’t seem to be impacting my stays at all.
There’s a big difference between being high maintenance with air con and confirming in good faith before booking to be sure hotels can accommodate my air con requirements. I do the latter.
Originally Posted by
mikebor
Um don't take this the wrong way but just reading your comments on here, you are most likely the prime example of being written about in that internal system and not in a good way.
Which is worth noting. Despite the fact that some might describe BHR as very high maintenance, he hasn't been uninvited and continues to be treated as he expects.
As we think about the quadrant with level of maintenance on one part and level of return on another part, seems like some customers might be considered high maintenance/high return.
Frankly, I doubt the typical hotel even looks at this info unless there is an issue. Considering they don't always recognize status or pre-upgrade guests, it seems unlikely they are paying any attention to this in most cases.