Originally Posted by rjs11

I'm unable to access my Serve account today. Is anyone else having issues? The system tells me my username and password are incorrect (not true). When I attempt to reset my password through either of the two methods I get the following error each time: "For your safety, your session has expired after 10 minutes of inactivity. Please try again." It's a random error message that keeps popping up and has nothing to do with inactivity.