My android AC app keeps saying it is not synced with Areoplan, yesterday I went through the process of logging in to try and correct this and in the process ended up locked out of Aeroplan.
I reset the Aeroplan account, log into the AC app and try to sync the app with Aeroplan as requested by the app and get a message accounts are already linked. Next time I start the app, back to the message accounts are not synced.
Later on yesterday I go go back to Aerolan and my account is locked up and needs a password reset again.
To make things messier, Altitude has a seperate log in from Air Canada and Areoplan all of which rely on the Areoplan number in one way or another.
There has to be a simpler way