Originally Posted by cjermain

I had not traveled with a pet in-cabin since UA revamped how this works. I had flown with a pet maybe 2 dozen times before, but now it's different. Could not check in online, then it took 20 minutes for them to check me in at the kiosk. I have no idea what all of the computer keystrokes were for (also a call to the gate was needed), then to top it off the agent had to fill in a neon tag by hand. That probably took just 90 seconds, but it seemed interminable to me. She seemed tho imply she needed vet records (there is a line about vaccinations on the tag) but let me go without, suggested she was doing me a favor. Since I only gave myself 45 minutes ast the airport, that 20 minutes was costly and I missed my flight. Next time with a pet, I'll give myself am extra 30 minutes.