Originally Posted by KevinM99

I asked him what he was going to do next, and (to my astonishment) he told me that You First now have finished their responsibility, as the flight was done, and there was nothing more he could (would) do, as I was no longer a First passenger, as the flight was over...I told him (in no uncertain terms) that as far as I was concerned, my flight was not complete until myself and my luggage were in my possession, but he was adamant that You First's responsibility was over, and that I should find a BA ticket desk or check in agent at Edinburgh, and explain my situation...