[MENTION=174515]evacboy[/MENTION] And mine now too...hence my (slightly tongue in cheek) thread title
I do wonder about it's value, with the fact that it can't/won't (or a mixture of the two) do an awful lot...and a pet peeve of mine is when a company hides behind T&C's, and uses them to their advantage...
At what point is a flight over? Is it the second
I step off the plane, or is it when I step off the plane with my luggage, which under the terms of the ticket issued, BA have agreed to transport (at least, that's how I see it).
Anyway, I am going to put a claim in for my taxi fare home, and see what happens...I very much doubt I will get very far, but I got a receipt form the taxi company, just in case, and I used one that was based at the airport, not some "fly by night" company...