FlyerTalk Forums - View Single Post - You First...or You "don't really matter once we have your money"?

Dec 20, 2018 | 3:20 pm

#6

Tobias-UK

Ambassador: The British Airways Club, easyJet and Ryanair

Join Date: Sep 2011

Location: UK/Las Vegas

Programs: BA Gold (GGL/CCR)

Posts: 17,021

I would raise a complaint with Customer Relations, you will find the process here: https://www.britishairways.com/en-gb...nts-and-claims

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