View Single Post
Old Dec 20, 18, 2:18 am
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Silver / VS /IHG Spire & Ambassador
Posts: 12,276
I really wish that BA didn’t send this sort of alert they appear to confuse more than inform!

i had an alert last night for my flight later today - your flight is delayed but we don’t know by how much - but this morning it had disappeared. I’m savvy enough to be fairly relaxed about it but not all passengers are.

I wonder how many phone calls from confused passengers there are that could be avoided by BA not sending these notifications out until a delay has been confirmed.
UKtravelbear is offline