Charged full cash price for award stay
My credit card was charged a couple hundred dollars for an award stay at a Crowne Plaza a day after check-out, where I should have had zero charges. The hotel claimed it was an authorization that would fall off 48 hours later. Their claim was a few weeks after my stay, and it has not be refunded a week later. It is an actual charge, not just an authorization. Calling IHG they sound helpful, but all they do is contact the hotel with no results. I've reached out to both the hotel and IHG multiple times over the course of a few weeks. The hotel stopped respond to both me and apparently the IHG folks.
So, my question is, will I face any repercussions from IHG for initiating a charge back? I believe I've tried everything I could, and I'd rather not need to actually pay this amount to the credit card company since the bill is closing soon. Being banned by IHG is my primary concern, seems like companies will do that to their customers even for legitimate reasons for charge backs.