2017 - Dec, 185K spend, did not use the Uber credits or airline credits, offered 50K MR to stay on board.
2018 - Dec, 245K spend, used Uber credits, airline credits via AA gift cards, Saks 5th credits unused

Called the number on the back of the CC- routed through to retentiona- I suggested that I would cancel the AMEX Platinum due to the imminent re-release of the Citi Prestige, offering 5x on airfare and dining. It made a real case for me to cancel my Amex Platinum personal and Amex Gold (2018 w/ 4x dining). They took the threat seriously initially as i told them that the AMEX annual fees for both cards, 550 + 250 would be materially more than the Citi Prestige fee. After reviewing my file and thanking me for my spend they said the only thing they can do for me is let me pay the annual fee using MR at a rate of 55,000 pts as opposed to 80k pts. At this point, I felt like an unvalued client so i said ill evaluate and call back before my one month window is up, most likely to cancel. CSR said thanks, no problem.

- it seems like the 50k MR bonus i got in 2017 is preventing me to get it this year
- Citi Prestige threat is not taken seriously....yet.

thoughts?