I have to pay to get smacked in the head now
Before, the oversized creature in front of me in economy plus, could just slam his seat back to hit me in the head. Now I see I have to pay $9 to get treated the same, or sit in the middle aisle. Can this airline get any lower on the food chain??/ If one person in United's management were to take a flight on Luftansa and see how a real airline is run, they might understand