Indeed some people facing due criticism of a beloved corporate object are never satisfied that there is due criticism of poor corporate behavior.

Marriott has fallen short of reasonable customer expectations with regard to the integration-related program changes and Marriott. hasn’t shown much intent and capability to make things right very quickly and easily for the negatively-impacted customers, so of course such Marriott customers shouldn’t ever be satisfied unless and until Marriott does right by the many wronged customers.