I got a successful BRG months ago for a stay in Paris next week (12/29)
Today, a cancellation email arrived out of the blue, since I didn't touch the reservation.
I'm travelling with my family, we need this room.
The hotel is now sold out, I'm sure they kicked us off to install a paying guest in our room.
Unacceptable rude manners.
Any Choicehotels representative/lurker out here ?