Originally Posted by
danapop
I am not saying AC is perfect... But having been involved in IRROPS in Europe with both AC and WS, AC has far greater ability and capacity to deal with things than WS does.
And yet every time there is a major snow storm or similar event, Air Canada seems to utterly crumble while WestJet invents creative and effective new ways to make the best of a bad situation.
I'm sure the next one will be no different.
(PS And like others I was regularly stranded by Air Canada for more than 24 hours, even as a perpetual Super Elite. Often times I had to fix the problem myself because it seemed completely beyond Air Canada's ability to make even small adjustments or accommodations to improve things. Things like claiming that I couldn't depart from a different airport during a hurricane because Portland, ME was more than 500 miles from Boston, MA. The was one of the last incidents before I stopped flying Air Canada. Here's one of the first:
https://www.flyertalk.com/forum/air-canada-aeroplan/16857-show-me-button.htmlIn between there are a million others.)
"More than 500 miles."