FlyerTalk Forums - View Single Post - Tesco and BA master thread
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Old Dec 17, 2018 | 8:16 am
  #119  
squawk
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Join Date: Jul 2012
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Posts: 1,875
1000 bonus Avios

Originally Posted by Tilly71
Same here, can you report back If you have any success. Thx
Originally Posted by davrossuk
My 1000 bonus avios are yet to appear also. Poor show tesco/BAEC.
A brief report back on this: I just rang up the Silver BAEC line and explained the situation. Was put on hold for a while, while the advisor checked with the BAEC team, and then was passed on to them. The "BAEC" advisor confirmed the details, including the date/value/order number of the transaction with Tesco (I'd only transferred £5).

She confirmed that I would definitely be getting the bonus Avios, and that she'd raise a request for these to be added to the account within 7 working days - which would take it to Friday 28th, I think. If they hadn't shown up then, I am to call back. We'll see what happens in the next 2 weeks.

A bit of a hassle, really, but hopefully nothing more than spending 10-20 min on the phone in total.
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