I'm a Schweizerhof fan and also like the Swissotel and am sad it's closing. I can see why there had to be some rationalising of the Swissotel / Sofitel Kurfürstendamm situation but the Swissotel was simply a better and established property with a well trained team of staff and IMO it's sad it's gone. The Ku'damm Sofitel is inferior in all regards but particularly in terms of staff training and consistency where the answer you get depends very much on the person you speak to particularly at reception.