Originally Posted by josejsoe50
My experience with NW though has been when they lost a bag they would send me a small ($25) voucher after returning the bag to me. A small compensation, but at the same time it made me feel like they understood that a late/lost bag caused some issues.
Keep in mind that each airline has their OWN policy and you should be familiar with it before complaining too much. I understand the problems with mishandled baggage. I always verify that the correct bag tags and Elite Access (if F/BF or Elite or full Y) is properly attached to my bags when checking them in. I've never had a problem with my bags unless I give my seat at the last minute and get another flight...which then I can understand a baggage problem.