FlyerTalk Forums - View Single Post - Park Hyatt New York REVIEW - MASTER THREAD
Old Dec 16, 2018, 9:18 pm
  #1571  
777 global mile hound
Ambassador: World of Hyatt
 
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,093
Originally Posted by bknets88
So I had a real fun experience checking into PH NYC today. I go to check in and ask the agent if they have any globalist upgrades for a 1 night stay. She says yes I can upgrade you to a king studio suite. I say oh cool thanks! I’m like so that is a junior suite? And she says no it’s a level below. We only give the junior suites when you use a TSU. So I’m like ok but that is against the rules since Globalist’s are supposed to get the same suite upgrade as using a TSU if available at check in. And she says no that’s not true but for $500 extra I can give you the junior suite. I didn’t really need a better room and was not in the mood of arguing so I just moved on and kept my mouth shut.
I had a much better experience with upgrading
I don't think being a Lifetime Glob had anything to do with it.I'm certainly not feeling confident though after your post
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