FlyerTalk Forums - View Single Post - Does CX record passenger's dissatisfaction or misbehavior on their system?
Old Dec 16, 2018 | 6:17 pm
  #14  
JohnGreat
10 Years on Site
 
Join Date: Nov 2013
Location: San Francisco , CA
Programs: Marco Polo Club; Asia Miles
Posts: 208
Originally Posted by dddc
Last time I flew they proactively asked to see both my passports on both legs. I need to enter my Australian details on flights heading to Oz and the my UK one for the flights back. On the manage my booking page you can actually select each leg and say what travel document you want to use.
Exactly.... that’s what I did during online check-in but at the time for baggage drop off, the agent won’t accept. Like someone mentioned, he may be new and not familiar.
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