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Thread: No record of being ticketed
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Old Dec 16, 2018 | 3:27 pm
  #17  
JAXBA
 
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,755
Originally Posted by danielonn
BA Is required to get you on a flight that you paid for in good faith.
Payment hadn't been taken/processed yet, that's the problem. BA had permission to take payment, but they didn't process it within 7 days while they still had the CVV, so they haven't been paid yet. Their own fault of course.

I would press for a "Forced Ticket"
Not sure what you mean here.

BA should be able to provide you with an Authorization or Attempted Authorization code and the dates they attempted to charge your credit card...
They hadn't even attempted it...

How can you be expected to babysit your reservation constantly.I mean its good to see that a ticket number is associated and if none is then I would question the problem but after a ticket number has been associated then the airline enters into an agreement to carry you.
No need to babysit it, just call back once a week until you get the new ticket number - or wait until a couple of days before departure if you prefer. It is silly to have to call back every 7th day to make sure the CVV is refreshed, but until BA have appropriate staffing for their ticketing queues, and turn around the reissues in time, the options are to keep calling back, or wait until the last minute.
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