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Thread: A fare change request refused, is this right?
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Old Dec 16, 2018 | 2:01 pm
  #8  
Anonba
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Originally Posted by criso
Maybe but she referred it to two supervisors who all said the same thing. That it couldn't be done in one transaction and I would have to pay two change fees of £150. I was on the phone for 25 minutes! It was OK in the end as I just changed the date online and instantly got offered a POUG saving the £150 change fee and for £30 less thanI'd been quoted.
Ive been at BA a few years and never came across an occassion where someone couldnt do an upgrade and change of flight in one transaction with one change fee.
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