No record of being ticketed
Is there a way for BA to check all calls related to a booking or FF#?
having just failed to OLCI for a flight, I discovered that it hadn’t been ticketed and there was no record of me having called to pay for the booking.
Seems off, since I definitely called and gave my credit card when I wanted to confirm the booking, and I can’t imagine they’d have left an unpaid booking remain in the system for 6 weeks without cancelling it.
Is is this just an IT issue? They’ve told me that they will try and issue the ticket now and then call me back, but if they can’t do it, I’m not quite sure what recourse I have.