Originally Posted by
Anonba
Unfortunately i think you got a new agent who was too inexperienced. Jaxba will be able to back me up but when you add new flights you can also add them in a different class and price them.
Maybe but she referred it to two supervisors who all said the same thing. That it couldn't be done in one transaction and I would have to pay two change fees of £150. I was on the phone for 25 minutes! It was OK in the end as I just changed the date online and instantly got offered a POUG saving the £150 change fee and for £30 less thanI'd been quoted.