Hi,

I had booked a Regency Club room here for 3 nights ( orrdinary WoH member)
I took the airport express train from HKG to Kowloon and took the free shuttle bus ( K3). We seemed to have to wait a while as 2 H1s and 2 H2s arrived and left before a H3 arrived and it took a while to get to the Hyatt Regency (2nd stop) due to traffic at 630pm then felt like you were going to the bowels of the earth as you drove down to the drop off point
I went up to the lobby and then took a second lift to the Regency club at the 23rd floor.
I was delighted to be adivsed that I had been upgraded from a standard RC room to a RC Harbour view ( room 2216)
The room was large and well appointed with dark wood panels. The shower and bath were very large and you can open the shades between the bathroom and the bedroom so you could look out at the harbour whilst in the bathroom ( the cupboard could also be opened both from the hall and the bathroom). There was a Nespresso machine with 3 capsules ( 1 decafinated ) refilled daily and a bowl of fruit
There is a 'handy' smart phone on the desk which you can use whilst staying at the HR ( HKG$3000 if lost) with free calls to UK/UK/Australia and a couple of other countries. I took it out with me on a couple of times but did not use it that often as I knew where I was going, had a DSLR and did not want to spend the trip glued to a screen!! although it can be very useful in a number of cases and is a very nice benefit ( the Conrad does not offer this)
Whilst the views of the harbour are disrupted by the Pen and the building underneath the Dakin sign the views are fantastic and you get a view of lower TST ( including the rooftop pool of the hoiday inn golden mile) and of helicopters approaching the Peninsula helipad)
The hotel location is very good with a short walk to Nathan Road, the signal tower the Hong Kong History museum and science museum and the harbour.
There is a cheap laundry ( Happy dry cleaning) on Hart avenue just around the corner from the hotel.. There was a hanger note saying 15 pieces of laundry for HKG$350
The K11 mall was beautiful being all decorated for christmas.
The fitness centre (10th floor ) wss good and the pool ( 9th floor then walk down steps) was large and nice buut the water was cold and closes at 6pm. One afternoon I was coming back from a swim at 445pm and I got to my room to find that the room was just started to be clean but I spoke with the maid and she came back half an hour later ( I also got a clean towel for my shower)

The lounge on the 23rd floor ( overflow area on 24th I think) was very good with great staff and views over the harbour. The food was adequate but IMHO probably the weakest of the HK hotels i have been at ( ie JW Marriott, Conrad, Sheraton Towers) . They did have eggs made to order at breakfast ( ie omelletes ) but it is mostly continental but the selections were pretty good. They had fruit, soft drinks and biscuits outside meal times. The evening snacks were pretty good with the hot options changing each day I was there and several small desert cakes/mousses. They had a beautiful christmas tree and 1 pc with a printer
I was given a 1pm check out but able to use the lounge afterwards. At checkout I was given the choice of my credit card being charged in HKG or GBP ( I chose HKG as the GBP exchange rate was poor)
The bell desk said ( when heading to the conrad) I could use the cross harbour tunnel ( congested) or the western tunnel ( quicker/more expensive) I chose the western tunnel and it took around 20mins to the conrad in central ( HKG$200 including the tolls, HKG $15 return toll and luggage)
Overall a very good stay

Regards

TBS