Originally Posted by
seaskybound
My wife verified (again via hhonors USA) that She has already diamond qualified for all of 2019 (till Mar 2020) and if we complete a few more stays it will "roll over" to Mar 2021 (mentioned because she was fast tracked to Diamond on some kind of challenge earlier this year and hence she gets this roll over)
This is not how things work on the airline schemes and wanted a sanity check with this forum (I do not care much for hotels when I am business travelling, just a bed and shower and location so all this is new to me. I was not on the phone with her to Hhonors as was travelling last 2 weeks, 4 continents, she is not native english speaker)
You are wise to sanity-check. I very rarely receive sensible replies from Hilton customer service and this sounds like garbage.
I have never ever heard of somebody receiving 2020 status based on stays in 2018. Fast track, challenge, whatever. The only possible exception would be rollover nights, but that would require 120 nights (the basic Diamond requirements + an extra 60 to roll forward). I would be very surprised if you could fast track a status level, then roll over all subsequent nights.
I would put a wager on customer service not understanding "rollover nights" before I would wager on status until 2021. (if only because a "rollover nights" based extension would include nights spent in 2019, so there would be no rush)
Elite Rollover Nights- Members in all elite tiers (Silver, Gold and Diamond Members) are eligible to rollover any qualifying nights in excess of those required to qualify for their elite status level at the end of the calendar year (December 31st).
- Members are only eligible to rollover qualifying nights in excess of those nights required to qualify for a member’s elite status level at the end of the calendar year (Members can rollover nights in excess of 10 eligible nights for Silver, in excess of 40 eligible nights for Gold and in excess of 60 eligible nights for Diamond).
- Elite rollover nights will be counted toward members’ elite status qualification for the following calendar year (January 1st to December 31st). Base Members will not be eligible to rollover elite qualifying nights. Requirements for membership tiers can be viewed in the Hilton Honors Membership Tiers section.
- Elite Rollover Nights are calculated as follows to apply to the next qualifying status year: Total qualifying nights at year end (inclusive of rollover from prior year) – any elite rollover nights from the previous year (now expired) – qualifying nights needed to renew your current elite status tier = elite rollover nights for next year
- Rollover nights are only valid for the next calendar year until December 31st and expire thereafter. Rollover nights cannot be reserved and applied to a second or third year.
- Elite members can only rollover nights. Stays or Base Points are not eligible to rollover to the following calendar year.
- Elite members will rollover their elite qualifying nights even if they have downgraded status during the year. The elite rollover nights will be a calculated in excess of the elite tier status level as of December 31 before applying the calculation.
- Qualifying nights for paid and reward stays (including Points & Money Rewards™ stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. Any elite qualifying nights earned through a promotional offer (i.e. double night credit) are also eligible and will be added to the total amount of rollover nights in excess of the number of nights required to gain elite tier status.
- Elite rollover nights will not count toward Milestone Bonuses and will only count toward a member achieving the next status tier. Requirements for achieving the Milestone Bonuses can be viewed in the Milestone Bonuses section.
- Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. Requirements for being eligible for elite status gifting can be viewed in the Elite Status Gifting section.