Originally Posted by sparkj

Happened to me recently. Had the card reissued and the new card (new number, not even received yet and so definitely not activated yet) was charged again! All Netflix at diff regions.
I didn't even get the new card yet and the package eventually came unopened, so likely a compromised system on their end. Told them to freeze the account and investigate, and I won't reopen until they get back to me. It's been a week and no response...
Filed a complaint to the HKMA on Friday, should get the ball moving... This is a really serious issue if their system is the one which is leaking our CC info...